C-LEVEL SUCCESS
Cincinnati, OH
Class A Office
538,437 SF
THE CHALLENGE
A national 3rd party asset manager and operator of over 20mm sqft. for numerous ownership groups was utilizing completely different systems for each client. This created a large amount of operational inefficiencies and made effective reporting for each ownership group complicated. The management company recognized that this method of management was not sustainable in providing ownership with consistently accurate reporting.
THE SOLUTION
Elliot was selected as their new portfolio operating system to centralize and automate facility management for more streamlined reporting across all of their assets. By making all portfolio operations and reporting consistent across the board, the management company could then use their data more effectively, solve any inefficiencies, and provide more value to their assets owners.
THE RESULTS
As a result of implementing Elliot as the central operating system for their portfolio, building staff are now working with one system that allows for real-time monitoring and reporting. As a result of a centralized infrastructure across their portfolio, they were able to cut costs and eliminate numerous inefficiencies by replacing redundant systems. This in turn made each property team more productive, saving time and avoiding frustration. This solution also allowed them to hire new staff and train them on building operations more efficiently. Tracking everything in one system enabled easy custom reporting for each ownership group while also comparing consistent data across regions and portfolios. Elliot is now their only in-house solution that all new properties must use.