We have entered the age of tenant experience, and new technology can help building owners maximize the value of their building’s amenities.
Workplace habits have changed in recent years. This is best reflected by the rise of coworking.
A 2019 report by Cushman & Wakefield and CoreNet Global found that nearly two-thirds of companies already utilize coworking to some degree, with many planning to double their commitment to coworking over the next five years.
While the typical coworking space is characterised by an open floor plan and chic interior design, the basis of their appeal extends beyond this. Coworking providers are luring companies such Apple, Microsoft, and Samsung because they offer amenities that provide a better tenant experience than a traditional office, specifically access to conference rooms and training rooms.
Many office building owners are now adding more amenities to their buildings in order to stay competitive, however with little data being reported about how their tenants interact with the amenities, some landlords are missing out on potential value. If an amenity such as a shared conference room is not utilized or valued by tenants, it becomes a space that isn’t generating revenue but still incurs costs for the owner.
Thankfully, innovations in proptech - real estate focused technology - mean that there are solutions on the market that can help building owners make the most of their shared amenities.
For conference rooms, Elliot has integrated with smart sensors that record data without invading the privacy of your tenants. The data recorded by these sensors can be extremely helpful for building owners that are struggling to see the value of their shared conference rooms.
For example, imagine a building with a large conference room that fits upwards of 20 people and is in high demand by tenants. A sensor that can track occupancy may indicate the room is never occupied by more than 5 people at a time. By converting the space into two smaller conference rooms, the building can double their conference room space, reducing demand and making it easier for tenants to secure a reservation.
Another sensor can detect odors in the room and alert staff before it becomes an unpleasant smell, while another monitors noise levels and alerts staff when they peak.
These sensors can add immense value to a building owner’s offering to tenants. While in the past technology may have helped combat problems once they occurred, Elliot’s smart sensor integrations can prevent issues from happening at all, and perhaps even more importantly, before the tenant can report them. These sensors have the capacity to reduce tenant complaints about noise or cleanliness in a shared space.
The smart sensor integrations are complementary to the suite of features already included with Elliot’s resource management module, including the ability to bill tenants for reservations. This means amenities such as conference rooms can become additional sources of revenue for the building. Elliot’s flexible billing system means that tenants can pay by credit card or defer the payment so it’s included in their monthly rent.
Elliot also supports awarding each tenant a custom monthly stipend of booking credits, enabling you to provide additional reservation hours to tenants that lease more square footage, or who are likely to require additional usage of the building’s amenities.
The technology available today can help building owners elevate the value of their building’s amenities. To learn more about Elliot and its range of smart building integrations, contact firstname.lastname@example.org.